Updated 25th March 2020
As the Covid-19 global pandemic continues to spread, and following the further measures announced by the UK Prime Minister on Monday 23rd March, we have updated our guidance and working practices accordingly.
Our primary focus is on ensuring the safety of our staff, customers and suppliers, and we are implementing measures as described below to ensure that. The UK government has identified the Water sector, including sewerage, as a sector critical to the COVID-19 response, and we remain open for business as long as we consider it safe to do so and as long as government advice allows.
The company has a specific Coronavirus Response Plan, and a business continuity/disaster recovery plan in the event of any significant disruption. We will endeavour to keep as near to normal levels of service if a period of quarantine or other restrictions are imposed by the government. Clearly, if our production/service sites or warehouses are closed, this will be more disruptive. We will post updates regularly on our website as the situation alters.
In the meantime, to mitigate the risk the following measures are being followed:
We place the safety of our employees first in every decision we make.
We follow WHO best hygiene practice and are increasing sanitisation of our workplaces
We have implemented Working from Home arrangements where practical
We are restricting business travel to essential requirements only and will use teleconferencing as our preferred alternative.
We have analysed the risk of disruption within our business of likely escalations in the UK government response, and have a plan to minimise these impacts through operation of extended working hours and remote working.
Our production site in Austria is operating within guidance provided by the Austrian government, with more stringent controls than those in the UK, and currently a near normal level of service.
We are working with our supply chain to minimise any potential disruption.
To minimise the impact of Coronavirus, we are closely monitoring the Dept of Health / Public Health England guidelines at https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public and ensuring our business practices fully consider all known risks.
Rest assured we are committed to giving the highest level of service during this time and we will post updates on our website as they become available. If you have any specific questions or concerns please contact us at:
firstname.lastname@example.org or on +44 (0) 1942 270524.
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